Re: What does your employer do for you? (Employee retention)
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Re: What does your employer do for you? (Employee retention)


Posted by RPSGT on November 14, 2002 at 16:58:01:

In Reply to: What does your employer do for you? (Employee retention) posted by HELPNEEDINFO on November 14, 2002 at 15:29:06:

Employee Retention. What we do.

1. Treat each tech with respect.
2. Don't leave critical notes or communications. Handle those issues in person or record review.
3. Always communicate with a positive attitude.
4. Take a personal interest in each tech. Show each tech you care about their individual well-being.
5. Encourage a family atmosphere.
6. Hire people who are emotionally stable with strong family ties and a positive network of support.
7. Do not hire anyone who keeps changing jobs or residences every few months, no matter how desperate you are.
8. Hire stable techs who have worked at other labs for years and have proven their stability and worth.
9. Give each tech a stable work schedule.
10. Hire a stable, positive, experienced, interested manager who will be a role model for all techs, in personal and work settings. This must be someone who is fair, does not play favorites, does not yell and scream under stress, and treats the job as an opportunity to help others rather than a position to be exploited to their own good (like a kingdom).
11. Take ALL your techs to education seminars. (this makes them feel important and prevents those techs left at home from feeling like "the slaves who do all the real work while the important techs or manager's friends get to go places." (Make sure it is clear the trip is not for a hospital-paid beer-bash.) Everyone should be present and accounted for, well rested and ready to learn each morning of the seminar.

You cannot solve the problem of employee turnover until management problems are solved first.

Notice I did not mention "rate of pay." That is important but secondary to everything listed above. Stable techs in this for the long haul, in my experience, place more value on non-monetary aspects of their job as long as the monetary aspect is adequate.

Unstable techs will frequently DEMAND the highest pay and care much less about everything else, including if they will be at your facility in 2 years.

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